Phone Calls
Register at www.SmartInmate.com to start receiving phone calls from your loved one while they are incarcerated. There are different options to allow you to pay for inmate phone calls in advance and stay connected. Once you have registered, you can start purchasing PrePaid Collect Deposit or a Debit Account Deposit. Visit the website to learn the difference between the two. For pricing, please see the brochure provided above.
Video Visitation
Register at www.SmartInmate.com to start scheduling video visitation with your loved one while they are incarcerated. Once registered and connected to an inmate, you will need to submit an application to video visit with the inmate. For pricing, please see the brochure provided above. Click here for instructions on how to apply for video visitation.
Please follow all rules and regulations when visiting on-site or at home. If you break the rules/regulations, your account may be suspended from visiting an inmate at the Collier County Jail. Rules and regulations for home visits, on-site visits and dress code to visit can be found here (in English, Spanish and Creole).
Effective November 1st, 2024, the schedule for video visitation will be changing, please click here for more information.
For tech support issues, please contact Smart Communications Customer Care at 1-888-253-5178.
Any other questions, please contact the Sheriff’s Visitation Center at 239-252-9556.