Member Assistance Program Information
The Member Assistance Program (MAP) is a confidential, service-based program. Easy access to counseling or treatment is a primary goal. Members should feel confident that their needs will be met professionally. Benefits include, but are not limited to, family therapy, relationship and marital counseling, and Hospice bereavement counseling. The main intent of this program is to build and maintain resilience and wellness, for both CCSO members and their families.
Self-referral to MAP is confidential, unless there is a significant and/or immediate danger to the member, the organization, or the public. All CCSO members are eligible to participate in MAP.
Who Benefits From MAP
Members
• Every member is valuable
• Members learn to take better care of themselves, as well as others
• Restoration of mental and emotional well-being
• Renewing hopes, ambitions and dreams
• Realizing loved ones care for them and need them
Families
• Work problems may originate at home
• Family problems may originate at work
• Family problems often affect the spirit and health of the member
Organizations
• Medical research estimates as much as 90 percent of illness and disease is stress-related
• The annual economic impact is estimated to be $442 billion for substance use
• Nearly 26% of American workers are substance users
Using MAP With and Without CCSO Insurance
WITH group health insurance coverage:
The member and covered dependents are eligible to participate in MAP. Claims should be submitted through the group health insurance.
- Five, one-hour visits per calendar year are available at no cost to the member and each covered dependent
- The member or covered dependents must seek the services of a practitioner acting within the scope of their license (i.e. Licensed Consulting Psychologist, Licensed Psychologist, Psychiatrist, Licensed Clinical Therapist, Licensed Clinical Counselor, etc.)
- After 5 visits, seeking services of a Participating Provider (in-network) is most cost effective.
- Benefits also include family therapy, relationship and marital counseling and Hospice bereavement counseling.
WITHOUT group health insurance coverage:
Members who do not elect group health insurance are still eligible to participate in the Member Assistance Program.
This benefit is only extended to the member and not their dependents. These claims should be submitted to Meritain Health for payment.
- Five, one-hour visits per calendar year are available at no cost to the member
- The member or covered dependents must seek the services of a practitioner acting within the scope of their license (i.e. Licensed Consulting Psychologist, Licensed Psychologist, Psychiatrist, Licensed Clinical Therapist, Licensed Clinical Counselor, etc.)
- Benefits also include family therapy, relationship and marital counseling and Hospice bereavement counseling.
Lifelines (Outside of CCSO)
Project Help Hotline: (239) 262-7227 or 1 (800) 329-7227
Central Florida Police Stress Unit: 1 (407) 497-1465
SAMHSA Helpline: 1 (800) 662-4357
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Dial 988 then Press 1 |
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1-800-267-5463 |
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1-800-662-HELP (4357) |
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Dial 988 |
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Text BLUE to 741741 |
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www.1sthelp.org |
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www.homebass.org/programs/florida
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Finding a Provider
How Do I Find a Collier County Provider?
Members can find information on providers on the intranet under Member Resources
Can I Use an Out-of-County Provider?
Yes. Members can find information on out-of-county providers on the intranet under Member Resources
Taking Time off Work
What if I need to take time off work?
Absences from work while participating in the MAP are treated the same as any other medical absence. For all absences of four or more days, sick leave must be documented by a medical care provider within fifteen days. Supervisors are held to the same confidentiality requirements as for all types of medical absences.
Internal Member Support Services
The CCSO Peer Support Team is available to assist Agency members with issues of critical incident and personal distress. Agency members may contact anyone listed on the Peer Support Team for more information.
Onsite Group Health Insurance Support - Located in the Finance Division
Meritain Health, Representative, (239) 252-0850 or email: colliercountysheriff@meritain.com
Group Health Insurance Administrator, 1 (800) 925-2272
Peer Support Coordinator, Leslie Weidenhammer, BHB/Team Coordinator, (239) 253-5315
