Collier County, FL Sheriff
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Behavioral Health Bureau
The Collier County Sheriff's Office Behavioral Health Bureau (BHB) is committed to aiding people in crisis, resulting from known or suspected mental illness and substance use struggles. The CCSO BHB follows up on incidents where the core issue is a behavioral health crisis and/or a threat to public safety.
BHB NON-EMERGENCY* HOTLINE: (239) 252-0949
*In an emergency, please immediately dial 911
Behavioral Health Bureau Duties:
- Provide external support for the community
- Act as a liaison with our community partners
- Members of the Collier County Treatment Court teams
- Respond as a co-response team of law enforcement and mental health professional(s) as appropriate – Behavioral Health Intervention Team (BHIT).
- Manage the co-response team of law enforcement, mental health professionals, Fire/EMS, and corrections deputies, in order to divert individuals from the justice system, when possible, and connect them to appropriate resources
- Oversee the Law Enforcement Assisted Diversion (LEAD) Program, in order to redirect certain substance-related activity to treatment services, instead of jail and prosecution
- Provide internal support for CCSO members and their families, with a main focus on building resiliency and maintaining wellness
- Operate the Crisis Call Diversion Program, located within the CCSO Communications Center
- Conduct all Crisis Intervention Team (CIT) training in Collier County, partnering with both in-county and out-of-county Law Enforcement agencies to train members
Crisis Call Diversion (CCD) Program
Provides those struggling, as well as their loved ones, with the most appropriate and effective intervention possible once they call into the CCSO Communications Center. CCD counselors’ goal is to divert 911 and non-emergency calls to mental health professionals, as appropriate.
Crisis Intervention Team (CIT)
CIT training is a 40-hour, best practice that equips first responders, and others, with effective de-escalation strategies for persons having a crisis. The program's goal is to help people with mental illness and related disorders access medical treatment, rather than place them in the criminal justice system. Collier County Sheriff’s Office CIT training follows the Memphis Model, the gold standard of training available.
This training is achieved through strong partnerships with the National Alliance on Mental Illness (NAMI) Collier County and the David Lawrence Center (DLC), as well as other local agencies. This training provides instruction on how to identify individuals having a mental health crisis and how to divert the person out of the criminal justice system. This is accomplished by way of concentrating on signs & symptoms of mental health and related issues, de-escalation strategies, and trauma informed care, to name a few. During this week-long training, direct attention is provided toward special populations struggling with these issues, including but not limited to, juveniles, elders, persons with intellectual disabilities, and individuals on the Autism Spectrum.
The final portion of the training provides attendees with verbal de-escalation practice through role-play, as well as information on local resources to refer and utilize as appropriate.
Community Partners – Success through Collaboration, Service with Compassion
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| davidlawrencecenters.org | namicollier.org | collierschools.com |
Further Information
Ex Parte (Baker/Marchman Act)
Collier County Treatment Courts Referral Form
Substance Use Resources
What to do: You have medication information or mental health concerns regarding your family member currently incarcerated in the Naples/Immokalee Jail Center
Florida Department of Children and Families Baker Act Frequently Asked Questions
Link to CCSO Autism Support Project