The Sheriff’s Office responds to thousands of false alarms every year.  We encourage you to use your burglary alarm system and to educate yourself on how to avoid false alarm activations.

The alarm support line phone number is   (877) 672-1386 or email support@alarmsupport.org

As of July 12, 2017, the Collier County Alarm Ordinance has changed. It is now the responsibility of the alarm owner to register their alarm system.

Click here for the online registration website 

If you have a false alarm 

• You will be notified by email or text message after the deputy responds to your alarm, if you have opted into the email and/or text notification on the online registration.
• The False Alarm Bureau will send you a letter and brochure once you have a false alarm.
• There is no charge for the first two false alarms in a 180 day period, if the alarm system is registered.
• A citation is issued for a third and subsequent false alarms within a 180 day period.
• You will have 30 days to choose from one of these options:

1. Pay the fine
2. Request a hearing with the Magistrate through Code Enforcement
3. Take the on-line alarm awareness program, avoid a fine and pay a $5 service charge to the Board of Collier County Commissioners.

Take the Alarm Awareness Program on-line or print off-line and mail it in

Get information on alarm systems and their functions and learn about how you can avoid false alarms.  Once the program is completed and the test is passed a certificate will be mailed to the participant. The certificate can be used towards one citation per year.

Review the Course

Click here to review the False Alarm awareness course 

On Line Test

Click here to take the False Alarm Awareness test

Off Line Test

Click here to download the False Alarm Awareness test

If you experience any problems while taking the test email us at falsealarm@colliersheriff.org

If you would like to learn more about false alarm prevention, visit www.faraonline.org